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A booking is not visible at my extranet

Dear Booking,

i have got a booking number ***, which came in my inbox e-mail but is not visible the arrival day at my reservations on extranet.

Can you inform me please? Will the quest come or cancelled?


Profile picture for user sharonpowney.hotmail.co.uk s
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Sharonpowney 2 years ago

It could be there is just a bit of a delay between the email and extranet.

You have posted this on the partner forum so we cannot help any further with this.  If still a problem contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers. 

https://partner.booking.com/en-us/help/where-you-can-reach-us