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Booking number: ***

This guest has agreed to cancel this booking at our request as they booked a twin room for two people when there is four guests! We can not accommodate this request as per our t's & C's.

We agree no charges will be made by us if this booking is cancelled quickly!

Can you please assist with cancelling this booking??

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BrookAve 1 year ago


How To - Cancellation Handling




Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox