Our room has a double bed and a sofa bed and this is what is set up on our room details. Since we have opened in July 2019 we have had either couples booking who have made use of the double bed or families who have made use of the sofa bed for their children.
Today we have got a booking for 2 people and we have assumed it is for a couple but it has turned out to be 2 work colleagues who were expecting 2 beds to be made up. At short notice we have managed to accommodate the guests in the one room but we do not to have this situation occurring again.
Has any one got any suggestions how we can set the page up so this does not happen again.