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a
1
Alan Hornsby
urgent

Booking.com have allowed a 1 night booking when we are closed (and our minimum booking is 3 nights)!!!

We just received an acknowledgement for a 1 night booking on 11th September 2021.  We are closed the whole of September.  Also, our minimum booking is never less than 3 nights.  It seems to be impossible to decline this booking for the reason that we are closed and this is a technical issue with booking.com. 

How can we contact someone at booking.com and ask them to correct the situation?

Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

contact partner support to review

 

Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox

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