Please use Booking messages as jaybeegee suggested. Everything there is on the record, which is beneficial to you. They reply in 1 to 3 days, if they find the question is simple...
What is your country? Alternatively you can call them.
If you need some experience from hosts, you can write here, at the forum.
No not really but you can use the booking.com admin portal to email
Hi! Alii-Vosoogh and welcome to the forum. You can also contact your local BDC office for answers on the spot.
Please use Booking messages as jaybeegee suggested. Everything there is on the record, which is beneficial to you. They reply in 1 to 3 days, if they find the question is simple...
What is your country? Alternatively you can call them.
If you need some experience from hosts, you can write here, at the forum.
what if you have been emailed by a booking.com agent from your region(accounts manager)?
You can use booking.com message to know anything.
I always exchange emails through my Extranet inbox. BDC replies never delays....
Yes that is also my experience - very prompt and efficient!
jaybeegee thanks for sharing!!!
Finally somebody agrees that BDC support team is working...
Have a nice day....