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k
1

bookings override the general cancellation policies of my property, I have 30 days no refund, and now it is 1 day in the spec of the bookings

I have put up a 30 days no refund policy on the property page, but I see now that guests are given 1 day to cancel, free of charge. How can that happen???


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

contact partner support to review config

 

 

 


Reminder: Never post action requests, will never be seen nor actioned.


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile


  10. how to contact partner support via private assigned number in inbox