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Calendar sync
Hi,
Since some weeks or months, calendars on Booking.com won't synchronise. Everytime I go to the synchronise status page the status request that I finalise exporting the calendar (I.e. copy the Booking.com calendar link). Which I do. It then goes to "Activating" and the next time I check, it's back to previous unfinished status.
I've tried 2 different calendars (one from my VRMS and one from Airbnb) on the 3 properties I manage and it's all the same.
Has anyone experienced this and found a fix?
Thanks in advance for participation.
If you did a search you will find loads of comments of sync not working property.
Suggestion is to use partner management system.
Thank-you sharon Powney. I did search and find indeed a lot of people complaining about Booking.com link not updating other platforms but had not seen any complaining about it the other way round.
Anyway, I thought Booking.com was a serious business taking care of its "partners" but it' appears to be just another empty speech.
Channel managers are too expensive for me for the poor business Booking brings so I will wait and see if they repair it or else delist my properties.
Thanks again and regards
Hello, Sophie Cayeux! Welcome to the Partner Community, and thanks for your comment. Indeed some partners find the calendar tool a bit complicated. Here a few articles I would recommend to look through just to make sure you're doing everything right: https://partner.booking.com/en-gb/help/rates-availability?collapse=432
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Alternative is to install all OTA apps on smart phone and as soon as a new booking comes in , block same dates on other OTA.
Kind Regards
Unfortunately sync is not in real time it’s better if you do it manually every time you have a booking avoiding double bookings...
Wish you all the best.
Thank-you Sergei. At first sight there is no article about linking another calendar to Booking; just the other way round. Anyway, it's not the first time I link calendars so I guess I am doing it the proper way.
I just do not understand how such a big company does not just repair a bug which is obviously annoying many....
Regards
Bernard
FYI: Its not a bug, its by design.
Stop using it and get a Channel Manager to do it.
www.nobeds.com www.cloudbeds.com
So it's like encouraging professionals which is a good thing as such as we give excellent service to guests at destination. Good to note that Airbnb does this better by being in fairly close contact (human to human) with the professionals, yet they allow ical sync.
I have been using a channel manager up to recently but find it very expensive of what it brings.
I only have one Studio so it’s easy to handle with apps in iPhone...for more properties I think it’s extra effort...
Wish you well...