e
1
Can i cancel guest booking?
how do i cancel guest booking?
how about payment he had paid?
how do filter the client before he book?
how do i cancel guest booking?
how about payment he had paid?
how do filter the client before he book?
Welcome to the Partner Only Forum, addressing only us not BdC support team.
Posting an action request will not result in any action at all, here.
Hi Esther Yeh
So in general while you can, it is important to note how you do it may invoke an invoice for the relocation of the Guest.
Payment Status
In general you just use the reservation page to check the status of payment, and scroll down half way to see the rate cost breakdown etc.
Filter Client aka review bookings before confirming
This will NEVER be an option. You should have read everything and watching the How It Works video before signing up.
As when you signed up you agreed to auto bookings so long as your availability calendar indicates it.
ELSE
Contact BdC Support as per the visual guide below or the short version here:
1) In the extranet, go to the ‘Inbox’ tab.
2) Select ‘Booking.com messages’.
3) Click on ‘See Contact Options’.
Topic : Account
Subtopic : Other, then phone number is revealed on right
Kind Regards,
Be Safe, Be Well
Dedicated Partner Contact Options - Visual Guide
Reminder your profile here is missing your listing link, please add it.
How & Why Add your Listing to your Partner Community Profile