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Can I reject a cancelation once someone booked it? Overbooking...

Can I reject a cancelation once someone booked it?

Would the person be reimbursed?

Thanks

 


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

Yes

 

1. Open details page 

2. Messsge guest

 

Sorry no availability for those dates, must cancel.

 

3. Click request cancel on right menu 

4. Click option 2

5. Wait for guest to click accept

 

Any prepayment is then refunded once they click accept , up to 7 days later