We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Can see second Holiday Home on Bookings

1I have two holiday homes that I manage on Bookings. I recently added the second one and receive notification of new booking by email, but when we open it online, I only see the first property top left. I clicked on it and still do not see the second property. Is it possible to have two accounts on one email? I do not understand where this property could be lying but worried as I am receiving bookings but no further info and thus impossible to manage these bookings. 

5 Replies



Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


Hi Elmar


Assuming you added the second property using the footer option - Add addtional property, then you should see something on the Extranet Home page to toggle between them.


I have yet to see any screen shots or articles on managing multiple under one account.


If you  cant find it, try phoning BdC Support, see guide below.


Kind Regards,

Be Safe, Be Well


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Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

15 days ago