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I have changed a booking form june 2021 to june 2022, because off a cancellation off an event in our town. The dates in june has been open in, but with the condition to book for one night. I normally only do booking with a minimum off three nights. Now i have a booking for one night and i want to cancel this. I have already ask the guest to cancel but the do not react. How can i cancel. 

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BrookAve 1 year ago

How long has it been since notification sent?


Its always preferred to get them to cancel via their account.


Else once notification sent, you trigger Request Cancellation,  on their details page. 


Use option 2, if no deposit or partial prepayment required. 






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