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cancel booking
greetings I need help to know how I can cancel a reservation from a client who has already asked to cancel his reservation but the client does not respond and the dates are occupied by that client who will not appear in the room, for this purpose. I need help for parity so as not to miss the dates that the guest has booked, thanks in advance
Dear Robinson, please read the following link. I think it’s very informative...
https://partner.booking.com/en-gb/help/reservations/if-guest-asks-me-cancel-reservation-what-action-can-i-take-using-pulse
Hope this helps you!!!