cancel booking

greetings I need help to know how I can cancel a reservation from a client who has already asked to cancel his reservation but the client does not respond and the dates are occupied by that client who will not appear in the room, for this purpose. I need help for parity so as not to miss the dates that the guest has booked, thanks in advance

M Adamopoulou 2 years ago

Dear Robinson, please read the following link. I think it’s very informative...

https://partner.booking.com/en-gb/help/reservations/if-guest-asks-me-cancel-reservation-what-action-can-i-take-using-pulse

Hope this helps you!!!

Can you provide phone number for uk hosts -

I found this buried under Partner Help > Your Reservations. So many of us likely have never seen it. This should have been pinned and featured on the community

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