Introducing your guide to a stronger summer season

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1
Nazirene Mosaval

Cancel a booking

Need to cancel bookong i have a burst pipe in my apartment 

11
BrookAve

 

Hi 

 

Open reservation details page,

 

Send guest notification of intent, and how they will recieve a system cancellation request to acknowledge.

 

Now right pane, click Request Cancel

choose option 2. wait for guest to click to confirm

 

else contact Partner Support

 

 

Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

 

Kind regards

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