cancel reservation

concerning reservation *** ***

he is comming from spain catalunia, w're affraid fore a corona infection due the situation is orange at the moment, so maybe it's better to cancel the reservation.


If you are not taking bookings why haven't you closed rooms?

Easiest is to contact guest and explain and ask them to cancel.  Booking.com will charge you a relocation fee if they do it for you.

This is partner forum not help desk.