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1

cancel reservation

concerning reservation *** ***

he is comming from spain catalunia, w're affraid fore a corona infection due the situation is orange at the moment, so maybe it's better to cancel the reservation.


9
Sharonpowney

If you are not taking bookings why haven't you closed rooms?

Easiest is to contact guest and explain and ask them to cancel.  Booking.com will charge you a relocation fee if they do it for you.

This is partner forum not help desk.