Cancelation of booking by host needed due the security risk (fake person?)
Please give me advise in urgent case.
The guest made reservation with fake telephone number, fake address and doesn't answer any messages. What to do? This is for me a big security problem.
Does the rules of Booking.com allow fake persons or "dead" persons?
I asked 5 times Booking.com to cancel this booking, but the security department has to much work as I din't get any answer during 3 weeks.
I had 2 months ago a drug dealer as guest (now in jail) and don't wont to have any more problem persons.
Thank you for your your ideas!