Cancelation tomorrow

A client booked for tomorrow but current guests have not checked out. I spoke to The people booking who is finding a different place, but I cannot cancel from my end. What do I do?


it is booking number ***


You have posted this on the partner forum so we are unable to help with detail on specific bookings.  To email the booking.com help team use the Inbox icon on Extranet, their phone number will also be shown here.