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cancelations

2 Replies
17 Views

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Joan & Greg's

we have been told that portugal will be closed until at least end june and if we take in people we can be in trouble, how can i cancel my bookings so we stay safe

3 months ago
10
BrookAve

 

Hi J& G,

 

When you don't edit your own post and instead reply to it, it gets moves to a different list view and can go unseen, and then no replies for  14 hours like this one did.

 

On the topic, what is the source of the info for Portugal being closed until June 31st?

That sounds excessive.

 

 

As I just checked online with the local embassy and it officially says until April 13th only, for non essential travel, which does not mean no travel at all.

 


If you still want to simply :

 

  • Close rooms and availability until June 31st
  • Open each reservation details page and click on Request cancellation, select option 2. By doing it this way you are automatically approving full refund.
  • Guest will receive the request and can reply to either ask to change dates or agree to cancel.

 


Kind Regards

 

 

3 months ago