1
Answered

cancellation of 2 reservations

Hello to all,

we have overbookings in two apartments, from 03.08. till 07.08. in apartment 1 and apartment 2. I sent request for cancellation, please support.

 

Thank you in advance.


11
BrookAve

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox

1
Daniela Lucic

Thank you. Already did inform the customwr about overbooking, and he cancelled

B.
Jarratt - Acco…

Hi Daniella, 

 

For future and for awareness, you can contact the support team directly via the Inbox tab in the extranet. Choose Booking.com messages and then compose a message. 

 

There is also a published list of support numbers per country which you can bookmark on the partner hub here. 

 

Kind regards, 

Jarratt