Hello, i would like to cancel my accommodation. I have still some reservations, the one in May stays in tact. But one person *** did cancel, like i asked her, but she will not get all her money back from you. Something went wrong, Can you try to give her her money back in total and not only 9 euro something?
I apologize but i do not know how to make this word for her.
Best regards Kadischa