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cancellation
Hello, i would like to cancel my accommodation. I have still some reservations, the one in May stays in tact. But one person *** did cancel, like i asked her, but she will not get all her money back from you. Something went wrong, Can you try to give her her money back in total and not only 9 euro something?
I apologize but i do not know how to make this word for her.
Best regards Kadischa
Hi Kadischa
Thats not how to do it.
You may later need to contact partner support or they will reach out about the future reservations, but best in mean time to have at least sent a message to those guests.
If needed, Simply report to BdC Partner Support , see below 3 methods.
Message or Call BdC PartnerSupport ***
*** public main lines via Where you can reach us
How & Why Add your Listing to your Partner Community Profile