Use our data-driven guide to capture late-season demand.

d
1

cancellation

A guest from us made a double reservation with number ***

Can you cancel this reservation for the guest, without costs?

 

Kees Quispel

De Borgh

Zevenbergen


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

Simply direct the guest to do it themselves, on their account, so long as its more than 48 hours away they can choose cancel, then follow the steps and notoifications.

 

literally that simple.

 

else you click Request Cancel on their details page, and choose option2, wait for guest to get notification and click a action link.

 

 

 

 


Reminder: Never post action requests, will never be seen nor actioned.


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile


  10. how to contact partner support via private assigned number in inbox