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1

Cancellation

Hi,I want to speak with someone in Greek,I am trying to stop the reservations,but there is one at 19/6 .I sent messages to the guests but they didn’t answer,what can I do?I have to cancel the reservation.please someone call me so I can arrange it.thank you.


11
BrookAve

 

Hi

 

To stop new bookings close rooms, set inventory to 0, turn on property snooze etc.

 

When a guest has not answered with in say 2-3 days for a future booking, call or message partner support.

 

but its better to wait and get the guest to cancel it on their actual account on the website.

 

 

 

 

 

 

 


Account related enquiries should not be posted here ,instead open a case by message Partner Support, then phone call to follow up after its logged.

 

See below How to

 

 

 


If needed, Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox