1

Cancellation

Just want to cancel the reservation made from august 1st to 8 and made these dates unavailable.

i am on the Compostelle path and have few access to internet. It has been booked on another platform yesterday. Thabks

1 Replies
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10
BrookAve

 

Hi

 

  1. Logon to Extranet
  2. open reservation, message guest of overbooking and it will be cancelled.
  3. now on right pane, click Request To Cancel ,and choose option 2.
  4. guest is notified, and must click on email to confirm.
  5. if prepaid to BdC , then the refund 100% , process starts.

 

 


Kind Regards

 

PS : please take the time to complete your profile and add the property listing link

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