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CANCELLATION
Hi, I need customer support in order to cancel a reservation that was double booked, the guest has not paid but I need to officially cancel it on the extranet, HOW???
Hi, I need customer support in order to cancel a reservation that was double booked, the guest has not paid but I need to officially cancel it on the extranet, HOW???
Hi Kim,
You can usually do it yourself without contacting them, depending on how soon the check-in date is.
The simple way is ,