Cancellation policy of my property is set to 14 days before check in free yet a Genius guest who just booked has 1 day before check in free
I am new to the Genius program and although in some ways it does help I have question. My normal cancellation policy is 14 days before check in free, yet a Genius guest just booked and he has the right to cancel free up to 1 day before arrival!! I cannot find a glitch in the system Is that a feature genius guests enjoy?
Thank you very much for the hep.