Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

1
Intaba lodge
#Help

cancelled booking was charged a cancellation fee

Good day

My guest ***, *** *** cancelled her booking 14 days before her arrival and then she received a email stated that she need to pay a cancellation fee of R5610.

It seems like the contact number for the South African office is faulty.

Please assist me.

Kind regards

Patricia

Deer Cottage management (***)

Related posts