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Cancelled bookings

How is it possible that *** can just today cancel her CONFIRMED booking with us? We have a  strict 30 day cancellation policy. I will cancel Booking.com. This never happens with any of our other sites. Please advise. Maricia. Casa la Mer. Her booking was for 24th April 2021


Profile picture for user barry.reilly.winnov.net b
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BrookAve 1 year ago

 

contact support to review your setup.

 



REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!

 

Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox