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1

cancelling a guest and putting them on DNR

We have a guest who stayed with us twice. Last week he booked through booking.com and yesterday he was just a walk in. Yesterday he smoked in the room which is a huge breaking of our policy. Since he stayed with us through you guys last week we have missed the oppoirtunity to DNR him through booking.com. We would like to know what penatly there is for canceling his furture booking?


11
BrookAve

 

 

Simply report to BdC Partner Support , see below 3 methods.

 

REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox