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Cancelling a reservation

Dear booking.com

I am the owner of property #***. I have a reservation # *** that I wish to cancel due to lack of guaranteeing deposit. I have requested to cancel the booking through the available option long time ago but I am not receiving any response - also not from the client despite several messages

Please assist in cancelling this booking to free the space

Thanks - Karim


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

Hi Karim 

 

If you have already clicked Request Cancel and choose option 1, and no response, Contact Partner Support

 

Else 

 

How To - Cancellation Handling | Booking.com for Partners

 

 

 

 


If needed, Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox