We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Change cancellation policy for one period

Dear Friends,

Could anyone help me how to change cancellation policy for just one month?

Thank you, cheers!


2 Replies

Apartment Best

Thank you Sharon for your fast answer. I sent a message to the help team. Cheers🌸

4 months ago