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change lenght of reservation while booking is started

a visitor asks whether it is possible to shorten his stay. ie whether it is possible to cancel the remaining time and thus obtain a refund. is this possible and how does this work?

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BrookAve 1 year ago


Hi Senne,


Phone Partner Support immediately to assist and make the change.


Did they prepay you or BdC when booking? (BdC Online payments or Payments by Booking )





Do not post account nor action requests,  PartnerSupport will never see these posts.


No action will be taken, contact Partner Support directly.


If invoice related use the dispute feature on reservation statements page or message Partner support 


Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.



Kind regards