change new booking for longer period

I have a customer who want to extend the booking he did.

Booking number ***

It has to be extended to 3/27-2021

I also noticed all guests can not book a longer period then 30 days? Why is that?

Sharon Powney

You have posted this on the partner forum so we cannot change this booking. 

 - If you go into Reservation, will it allow you to 'Request change'. 

 - Check in Rates, Calendar - use List view - open on left and look at your Maximum stay restriction.  Is it set at 30?

 - Do you have rates and availability set all the way to March 2021?

Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give help team a call see link for local phone numbers. 


bram van de leur

I tried this, but I only see 2 options coming up when I press 'Restrictions' So there is no 'Max stay' option listed and I can not change also. It seems there is a standard restrictions of 30 days. Can you change it for me?

Sharon Powney

This is partner forum NOT help desk as I pointed out previously.  You need to contact help desk to give you access to Maximum stay.