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change room type for guest
how to change room type for guest so he dont need to cancle existing reservation and make new also I have small additional fee for this, yes I could do that when guest come but I feell better if everything is set properly so there is no any miunderstanding and I have everything properly because maybe he come and chnage his mind again.
in other platfrom it was easy just same like chnage reservation dates you could chnage room but in booking is not easy. Also is it ok accept cash for this upgrade? Its not against booking.com policy?
thats internal for you to do, is the simple answer and solution.
and of course communicate with guest, and agree the difference to pay on arrival.
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