Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

1

changing contact number to verify

I have had to verify my "account admin"  with a verification code sent by phone call , text or pulse, after viewing credit card information on guest registration.

 I'm need  to change the phone number to the current company phone, one i can access to recieve these codes . I've entered my information in the account contracts yet my new number does not show as an option.  what am i doing wrong.

Thank you

cynthia '


10
M Adamopoulou

Dear cynthia,

Please contact directly booking.com through your Extranet inbox tab to support you on this.

Wish you all the best.

10
M Adamopoulou

Cynthia, please remember to edit your profile in Community....add photo...add your property link.

B.
Community Admin

Hi JANET BROOKS! Thanks for posting in the Community!

 

You can add/change the phone number for PIN verification under "Account" - "Security". After you add a phone number on this page, you will need to verify it first by receiving an sms/call. 

 

Best regards!