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changing contact number to verify

I have had to verify my "account admin"  with a verification code sent by phone call , text or pulse, after viewing credit card information on guest registration.

 I'm need  to change the phone number to the current company phone, one i can access to recieve these codes . I've entered my information in the account contracts yet my new number does not show as an option.  what am i doing wrong.

Thank you

cynthia '

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M Adamopoulou 2 years ago

Dear cynthia,

Please contact directly through your Extranet inbox tab to support you on this.

Wish you all the best.

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M Adamopoulou 2 years ago

Cynthia, please remember to edit your profile in Community....add photo...add your property link.

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Community Admin 2 years ago

Hi JANET BROOKS! Thanks for posting in the Community!


You can add/change the phone number for PIN verification under "Account" - "Security". After you add a phone number on this page, you will need to verify it first by receiving an sms/call. 


Best regards!