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1

Cleaning time

How can adjust my calender to allow 2 days between bookings for cleaning and preparation for a new guest to arrive. It seems with instant bookings I can have a booking leaving on the 12th of June and another guest arriving on the 12th of June. Especially now with the virus situation I definately dont want one guest leaving my apartment and another on arriving the same day without the chance of properly disinfecting and cleaning the place.


9
Sharonpowney

I thought you could setup a time between bookings but can't find it.  Email booking.com using Inbox icon on Extranet to contact the help team and ask them.  Otherwise a workaround would be when you have a booking manually block the 2 days either side either by closing or marking as a 'No arrival'.

1
Aroon Kapadia

I cant seem to find a way to email them via the inbox. Thanks for your reply and I will do as you suggest but it makes more sense if we had the facility to allow time between bookings. AirBnb has this facility

9
Sharonpowney

It isn't particularly obvious but under Inbox, booking.com messages, down on the right it says 'Can't find what you need'.  It then shows a pull down list and will give you a box to complete and will then send a message.  As you say Airbnb has this option and maybe what I was thinking about.