Client want to pay with card but I cand confirm

HI

Reminder such requests for actions should not be posted here as BdC will never see them.

Instead message them the details and follow up with phone call.

Or first message the guest to confirm the payment method allowed.

THese should also be stated early on in the auto new reservation message template you setup, you did set one up right??

NOTE: depending on the message topic you want to send, change the topic and subtopic.

Message or Call BdC PartnerSupport

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

Kind Regards,

Be Safe, Be Well

Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile