We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

closed not bookable

my property have much booking and good value in Baku but suddenly booking.com was closed our website cant bookable option is coming every time please help me to solve this problem

2 Replies
114 Views

8
Aaltje B.

Hi Cinnamon Guest House.

 

Something must have changed in your settings. 

I have done that before as well. 

Have a good look at the dates in your calendar, and other settings related. It looks like your problem sits there. 

Otherwise contact BDC asap and ask them to find out . 

Good luck! 

 

Greetings 

Aaltje B. 

+1
10 months ago
B.
Community Admin

Hi Cinnamon Guest House! Thanks for posting in the Community!

In order to understand why your property is not bookable, please, check the following things:

- check the Calendar to make sure the dates are opened

- check the Home page for any information regarding Location verification. It might be, that your property location needs to be verified before you continue to accept bookings

- check your email address, normally for any property status change you would receive an email 

Best regards!

10 months ago