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Closing a listing
I have just started using Siteminder as a channel manager.
Previously I had 3 listing for 3 separate apartments in our home. But now I have had to combine them into a single listing to be able to use siteminder.
I now want to remove two of the listings from display on Booking.com but even though I have asked Booking.com I still have not been given an answer on how to do this.
At present I have closed them off so nobody can book through them, but I think this is costing me business.
Hi Duncan,
Why do you think it is costing you business if you have already merged all rooms/units into one single BdC listing?
I do not believe that to be the case.
The only way I can see that happening is if the individual rooms/units are now showing in a search results when they are free due to misconfiguration.
Removing Additional Listings:
You can contact them via this guide:
Extranet - Location of Partner Only Phone number and Message methods
SiteMinder - RDX - https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/channel-manager/select-provider.html
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