1

Combination of multiple rate plans within one guest stay

hi, i am struggling with the following: In week 1 guest can stay day per day In week 2 guests can only stay if they book for a week.

For week one i have the regular rate open. For week two I have the weekly rate open

This seems to work when people book 'within' the week. However, when somebody wants a few days in week 1 and the full week 2, the system indicates non-availability to the guest. 

Does this mean that a stay can only be booked if it is within one rate plan?  

Cheers, Mark

1 Replies
8 Views

6
Sharon Powney

It is possibly due to your Restrictions in Week 2, which would be for 7 days and they aren't staying 7 days at that rate.  

You have posted this on partner forum so you should contact booking.com help team to confirm, using Inbox icon on Extranet (Option booking.com messages) or give help team a call see link for local phone numbers. 

https://partner.booking.com/en-us/help/where-you-can-reach-us

1 month ago