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Dear Booking partner. I would like to ask about one comment. I cant understand why the resume of the guest comment is 9.0 with reservation number ***. I wish you the best and thank you for our partnership. Kind regards, Bill's Apartments.


You have posted this on the partner forum (other hoteliers) so we cannot help with this. Although I am assuming you have realised that the 9.0 is not an average.  It has worked that way for some time.

Contact help team using Inbox icon on Extranet (Option messages) or give help team a call see link for local phone numbers.