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1
Answered

Contact detail for guest

Not happy with bookings coming from VIA Agoda. We request all contact details . With Agoda you get an address in BANGKOK. For COVID government requirements we require actual address details.!!! Can we prevent bookings from this site?


B.
Account Adviso…

Hello!

I would suggest to reach out to the Guest and request for their address on the basis on regulatory requirements. Alternatively, you can also reach out to Agoda for their assistance for that particular reservation.

Here's also a quick read of Behind The Scene of Booking.com Marketing. 

Cheers!