1

Contact someone from q&a

Hello

i have a guest who contacted me on q&a section but I cannot contact them back,

why?

how can I write back to them?


9
Sharonpowney

By adding to your conversation you take your query off the unanswered list, so less likely to get an answer.  We are other hoteliers, so not just sat looking at the screen waiting.  This is NOT the help desk.

It sounds like it should be easy to do an answer but obviously not.  

Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers. 

https://partner.booking.com/en-us/help/where-you-can-reach-us

 

4 months ago