Contacting booking dot com when having a problem
BDC have changed my log in password (without my permission) and have re-sent link to an expired email (despite me changing it months ago) ..I am simply unable to contact them because either I am 'talking' to a robot or I need a pin to access further...to get to speak to a human being.
I had a new booking last night but of course can not access my platform! I have even had to create a fictitious one to TRY and get them to contact me...Ive tried every number going, but can not get past the robot as i do not hav a PIN!
This is taking up so much of my time and my frustration levels are maxed out. I will be leaving once ive honoured bookings ..IF I CAN ACCESS them...as this is just disgraceful
Even accessing the LIVE CHAT....need a pin and at my wits end now
Any help please?