Costa Rica - who should client pay ? booking or us ?

Hello

our guest booked from Dec 27 till January 2. booking says prepayment will apply.

is prepayment for us owners or will booking do it ? thanks !

Nicole image from the customer

BrookAve

Welcome to the Partner Only Forum, addressing only us not BdC support team.

Posting something will not result in any action at all.

So I suspect you have not applied for BdC payment services::

I can see where the confusion is, but in general if the guest pays at check out, then the reservation details page will tell you so.

Also the Reservations List page Status column , will say OK - Paid Online , if they did.

check those two things before you phone BdC Support

Kind Regards,

Be Safe, Be Well

Reminder your profile here is missing your listing link, please add it.

Nicole Jordan

hello

thx ! my question is

who has the client to pay to ?

booking or owner ?