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Covid has killed our business and we need to sell our house but we have two bookings in the summer, what do we do?
We have two bookings which we cannot honour, we have no choice as we can no longer keep the house. What can we do to cancel the bookings, will this be an issue?
Hi Siobhan,
Welcome to Partner Community !
You need to contact directly to guests and inform them that you are unable to host them because of your business suspension due to Covid-19 crisis. If you've already taken the deposit from them, you should refund this amount back or should arrange another property for them to stay.
Hi Siobhan,
Here is a definitive list of steps:
Those 6 steps are the official quickest way to close account off, once you have your ducks in a row.
Kind Regards,
Be Safe, Be Well
Message or Call BdC PartnerSupport
In addition to all above...maybe this link can help you...
https://partner.booking.com/en-gb/help/legal-security/how-can-i-end-my-…
Wish you all the best.