1
Answered

CUSTOMER DOES NOT COME

HELLO SIR, I CAN LEARN WHY CUSTOMERS DO NOT COME TO OUR HOTEL


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BrookAve

 

 

 

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Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox

B.
Account Adviso…

Hi SAYİT RECEPOGLU,

 

Whilst we cannot create demand to the area, you could have a look at your listing to make sure you are effectively capturing this demand. Guests are looking for flexible policies due to COVID so have a look to see if your policy is flexible enough.

 

Also, what is your current rate strategy? If you have reduced your rates directly in the channel manager already, why don't you instead use programs that give you better tagging and marketing for this like our Genius program or Mobile Rates. You could bring your rates up in line with the market and use these programs to discount more effectively.

 

Kind regards,

Shirley E.