1 SAYİT RECEPOGLU Answered CUSTOMER DOES NOT COME HELLO SIR, I CAN LEARN WHY CUSTOMERS DO NOT COME TO OUR HOTEL 2 shafiq awan Whay not com to hotel 11 BrookAve Reminder : you cannot post action requests no account /finance actions requests here. Nothing will happen Message or Call BdC PartnerSupport *** In the extranet, go to the ‘Inbox’ tab. Select ‘Booking.com messages’. Right Pane - Click on ‘See Contact Options’. Choose Account Now choose Other Then at bottom , See all contact options, and click Message or Call As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed. *** public main lines via Where you can reach us B. Account Adviso… Hi SAYİT RECEPOGLU, Whilst we cannot create demand to the area, you could have a look at your listing to make sure you are effectively capturing this demand. Guests are looking for flexible policies due to COVID so have a look to see if your policy is flexible enough. Also, what is your current rate strategy? If you have reduced your rates directly in the channel manager already, why don't you instead use programs that give you better tagging and marketing for this like our Genius program or Mobile Rates. You could bring your rates up in line with the market and use these programs to discount more effectively. Kind regards, Shirley E.