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1

Damage in the apartment

Hi, 

my current guest broke the washing machine and the cost of fixing it will be between 500 HRK to 1000HRK. What is the policy when a guest make a damage in the apartment? How can I charge the guest for costs of fixing?

thanks in advance,

zrinka ruzicic


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11
BrookAve 1 month ago

 

 

 



You also can contact partner support via 3 methods below



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

Method 3:  *** public main lines via Where you can reach us

 

 


how to contact partner support via private assigned number in inbox