Difference between who book and who really stay
Yesterday, I received a reservation (from TODAY until 18th January) from a Booking.com user(Genius) who booked for other two different people. So I received the reservation from her profile as for 2 people and she won't stay at my apartment. Only her two friends will stay there.
So, according to Italian Law for every stay I ask the signature of a Tenancy agreement for touristic purpose and this is obviously connected with “Booking.com Trip Terms and Conditions” and I write in it the Booking.com reservation number.
In this case, what can I do?
Technically this two guys aren't Booking.com users.
Only the person who sent the reservation is a Booking.com user.
So, my concern is about eventual damages to my apartment.
In this situation, can I write the contract as for "normal" Booking.com reservation (where the person who sent it is also the guest or one of the guests) about two not Booking.com users in order to have, just in case, the possibility to ask Booking.com assistance?
Please let me know as soon as you can.
Thank you very much.
Maria Grazia Accorsi