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different period promotions

I just had a booking which is 15 days   with different promotion period...As far as ı see the daily rate was calculated as a regular price without promotion.

I called the customer service and they said that they recently changed the settings whıch if you do booking and it contains 2 different period promotion date you will not be able to get promotion.

Let me give you guys example

15 days of booking has 19 days %35 discount and 5 days %40 discount...And they don't give the guest any promotion when that happens.

Did it happen to you guys?

Please let me know

Kind regards



Me also no idea at all, really its good to know this.

Thank you very much for sharing