1
Guildingi House

Disputes

I am getting invoices for reservations that did not show up, I want to make a dispute and having great difficulty doing so.

11
BrookAve

 

 

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Hi

 

There is actually a dispute feature under the Finance > reservation statements list as a column, select each reservation then click the button to submit all selected.

https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/finance_r…

location of Reservation Statement Dispute options

 Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

*** public main lines via Where you can reach us

 

 

how to contact partner support via private assigned number in inbox

 

 

Kind Regards