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1

Double booking

Despite my calendar showing no availability for a period booking .com have taken a booking and I am now double booked and it is impossible to contact them. What do I do?


11
BrookAve

 

If you failed to setup a Channel Manager when listing on 2 or more OTA, this will never reliably work.

 

syncbnb.com;  cloudbeds.com ; beds24 etc.

 

you can always use the reservation details page, scrool to bottom and message the guest , if you failed to enable the property > policies : mandatory address & phone number.

 


 


Reminder: Never post action requests, will never be seen nor actioned.


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile


  10. how to contact partner support via private assigned number in inbox